Terms and Conditions

We’re confident that you and your little dog will love the products that you buy from us. ​However, as you can imagine it is important to outline the terms and conditions of purchasing from us.
Of course, if you have any questions then all you have to do is ask.

Payment

The purchaser – you’re good self – is responsible for determining the suitability of products for your individual needs, and accept all responsibility by purchasing and using them.

When you click on an Etsy link on this website you are directed to purchase the product directly from my Etsy store with all the security expected from a large online sales platform.

Here you will find that Payment is accepted by credit card, debit card or PayPal account via the online shopping cart.

Payments are securely processed by PayPal, you do not need to have a PayPal account.

It is your responsibility to ensure the delivery address is correct, as you can imagine. We really can’t be held accountable if you ask us to send your items to the wrong address.

Delivery

All our products are handmade to order.

We aim to dispatch your products within five working days.

Shipping

Items are sent using Royal Mail Standard delivery.

Should you have any problems with obtaining your countries postage costs, please contact us?

Where applicable, shipping is automatically calculated as you add items to your basket and can be checked by viewing your basket.

Please note that International orders can be subject to import duties and taxes.  It is the sole responsibility of the customer to pay all and any import custom charges that may arise.